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SeCtion one Four key approaches to change
Diagram B2: Prioritisation Graph
The second task of the final day was to discuss how they would know if the changes had made a positive difference. They used the feedback from stakeholders to develop a series of 10 key standards to work towards, and identified potential data sources that could be used to measure if they were improving against these standards. To ensure that each team member understood how their work contributed to the meeting of these standards they were incorporated within each staff member’s Performance Appraisal Process.
Implementing the change
Photographs were taken of the day and used to write a report of what had been discussed. This report was circulated to the rest of the team and discussed at team meetings. A two page accessible summary of the planned changes was sent to everyone who had provided feedback and a link circulated via twitter.
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