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SeCtion tWo Change approaches & management tools
13. Womack JP, Jones DT and Roos D (1990) The Machine that Changed the World, New York: Macmillan.
Other resources
Lean Healthcare Academy: A UK-based collaboration which helps NHS and social care organisations generate time and cost savings and improve the patient experience through implementation of Lean principles: www.leanhealthcareacademy.co.uk/
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