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Change approaches & management tools SeCtion tWo
emphasis on the importance of organisational culture in enabling people to agree on what behaviour is acceptable. However, its usefulness has been challenged by others who argue that different viewpoints are important and if managed properly conflict and disagreement can lead to an organisation being stronger.
In relation to social care change, TPC will primarily be of help in discussions with internal stakeholders in an organisation. It could be adapted to have a broader view which incorporates the perspectives of external stakeholders include people accessing services.
Further reading
1. Tichy NM (1983) Managing Strategic Change: Technical Political and Cultural Dynamics, New York: Wiley.
2. Tichy NM (1993) Revolutionize your company, Fortune 128, 15, 114–116.
3. Tichy NM, Devanna M (1986) The Transformational Leader, New York: Wiley.
4. Tichy NM, Sherman S (1993) Control your Destiny or Someone Else Will, New York: Doubleday.
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