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Four key approaches to change SeCtion one
payments). A number of stakeholders, in particular from the health professions, raised the need for evidence to support and inform this change. The psychology lead suggested working with a university in an Action Research approach as this could both gather relevant data regarding the impact and contribute to the change process. Action Research arose within the field of organisational development to better enable people who would be affected by a change to participate in the enquiry and decision making process. It seeks to analyse an issue from a wider range of perspectives, generate a range of possible solutions, and to test the ability of the chosen solutions to respond to the original issue. It involves cycles of collecting and analysing data, joint consideration of what can be learnt and taking action on the basis of these discussions.
Diagram C1: Action Research
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