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SeCtion tWo Change approaches & management tools
In relation to social care change, the 7S model will be primarily be of help in discussions with internal stakeholders in an organisation. It could be adapted to have a broader view which incorporates the perspectives of external stakeholders include people accessing services.
Further reading
1. Hughes D (1996) NHS managers as rhetoricians: a case of culture management? Sociology of Health and Illness, 18, 3, 291–314.
2. Martin J (1992) Cultures in Organisations: Three Perspectives, New York: Oxford University Press.
3. Waterman RH, Peters TJ and Phillips JR (1980) Structure is not organisation, Business Horizons, June, Foundation for the School of Business, Indiana University.
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